Refund and Returns Policy

Thank you for shopping at IPTV Flow . (Please read this policy carefully)

Digital products

• Refund requests made after product activation will not be honored.
• Once the digital product has been activated, we are unable to offer a refund.
• To request a refund before the subscription has been activated, please contact our customer support team via email or phone with your order number and a description of the issue.
• If the subscription cannot be activated, a refund will be processed within 7 business days.
• Digital products that have been downloaded or accessed cannot be refunded.
• If we are not able to deliver for any reason, we will give a full refund.
• If you experience any difficulties with the product you have purchased contact us first with your problem description accompanied with screenshots or photos made by a digital camera to give us a clear idea to assess the situation. We have technicians on staff that will assist you in getting your software installed and activated. Your order will be eligible for a refund in the rare circumstances our support staff cannot solve the problem.
• We reserve the right to refuse a refund request if it is deemed to be fraudulent or otherwise abuse of our refund policy.

We value your satisfaction and will do our best to resolve any issues you may have with your purchase. Thank you for considering our digital product.

Need help?

If you have any questions about our Returns and Refunds Policy, please contact us.